Call waiting times & reduced Reception staffing

Moss Healthcare Harrogate would like to apologise to patients for any prolonged wait on the telephone. We are currently operating with reduced staffing in our reception team due to matters beyond our control. When you get to speak to one of the reception team, please be patient and kind as they are answering the phones

eConsult

Fill out a simple online form to get advice and treatment by the end of the next working day.

Armed Forces Veteran Friendly Accreditation

Moss Healthcare are pleased to have recently been accredited as an Armed Forces Veteran Friendly Practice. If you are ex-forces, please let us know to help ensure you are getting the best possible care.

Please see ways we can help as the NHS by clicking on the links below:-

NHS mental health care for veterans (assets.nhs.uk)

Healthcare for the armed forces community – NHS (www.nhs.uk)

Out of hours support:

  • Samaritans freephone 116 123 or email [email protected] – to access confidential emotional support for feelings of distress, despair or suicide thoughts.
  • Big White Wall – a safe online service providing access to millions with anxiety, depression and other common mental health issues. Free for serving personnel, veterans, family members and carers.
  • Shout – a crisis text support service for people in the military community who are struggling and need immediate support to get through a crisis. Text CONTACT to 85258.
  • Forces line telephone helpline: 0800 7314880 (Monday – Friday 10:30 – 19:30) or email. For serving personnel, former members of the Armed Forces and their families.
  • NHS 111 – to access medical help fast but when it’s not a 999 emergency, telephone 111 (available 24 hours). To access information from the NHS on conditions, treatments, local services and healthy living following the link to NHS Choices.
  • Veterans UK – to seek information on claiming AFCS, Armed Forces Independence Payment, Medical Discharges and Pension Forecast Requests.