Call waiting times & reduced Reception staffing

Moss Healthcare Harrogate would like to apologise to patients for any prolonged wait on the telephone. We are currently operating with reduced staffing in our reception team due to matters beyond our control. When you get to speak to one of the reception team, please be patient and kind as they are answering the phones

eConsult

Fill out a simple online form to get advice and treatment by the end of the next working day.

Optician

Your Local Optician

If you have an eye problem, you can make an emergency appointment with an Optician (also known as an Optometrist). These appointments are provided free by the NHS and will ensure you receive the correct specialist care as soon as possible.

Optician with patient

How can an Optician help?

Opticians (Optometrists) have the same specialist equipment as specialist eye Doctors (Hospital Ophthalmologists) and may be able to treat and manage your eye problem without a need for you to go anywhere else.

They can also refer you to a Hospital Eye Clinic if necessary.

To make an emergency appointment, telephone your Optician/Optometrist or call 111 to speak to an Adviser when your local Optician is not available out of hours.

How often should I have an eye test?

Our eyes rarely hurt when something is wrong with them, so having regular eye tests is important to help detect potentially harmful conditions.

The NHS recommends that you should get your eyes tested every two years (more often if advised by your Ophthalmic Practitioner or Optometrist).

An NHS sight (eye) test is free of charge if you are in one of the eligible groups and your sight test is considered clinically necessary. If the Ophthalmic Practitioner can’t see a clinical need then you’ll have to pay for the test privately.

For more information, read about free NHS sight tests and optical vouchers.