Call waiting times & reduced Reception staffing

Moss Healthcare Harrogate would like to apologise to patients for any prolonged wait on the telephone. We are currently operating with reduced staffing in our reception team due to matters beyond our control. When you get to speak to one of the reception team, please be patient and kind as they are answering the phones

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The NHS Constitution for England

The NHS belongs to the people.

It is there to improve our health and wellbeing, supporting us to keep mentally and physically well, to get better when we are ill and, when we cannot fully recover, to stay as well as we can to the end of our lives. It works at the limits of science – bringing the highest levels of human knowledge and skill to save lives and improve health. It touches our lives at times of basic human need, when care and compassion are what matter most.